"Jodene was so extremely helpful. Overcame every problem easily. Prompt with replies. Fantastic communication. Excellent advice and information. Very experienced and a pleasure to deal with. Delivered what she said she would. Highly recommend her is a real asset to Harcourts. Could not find any faults. Jodene was extremely professional."
"It was a very easy transaction carried out by Kevin it in a very professional manner. Kevin is very professional and friendly in his approach.
Willing to go the extra mile for efficient service.
We have dealt with Kevin for both purchase and sale and it has been hassle free both times.
We would recommend him with hesitation every time."
Julian & Shona
Aaron Masters & Geoff Ledbrook
"Aaron was super - wasn't pushy, appeared genuine, and was relaxed through the process. Everything - from start to finish both Aaron and Geoff were relaxed but professional and made us feel comfortable. This was our first time buying a house and we both had no idea what we were doing. Aaron (who we dealt with most) made it very very easy!!"
Becky & Andy
"Avalon was so fantastic to deal with! She was professional, honest, and genuinely tried to get the best outcome for her vendor, without compromising her integrity when she dealt with us (as the buyers). Avalon was so friendly and helpful (as first home buyers we had no clue what we were doing)! She was honest with us during the whole process and was always contactable when we had questions... which was a lot of the time. I’d recommend Avalon in a heartbeat, she really does go over and above!"
Matilda and Arthur
"My agent was Michelle. She was totally amazing from the start of the listing process to the end sale. I am totally happy with my experience! Michelle is a star! Always polite, informative, thorough and amazingly caring. I will recommend her to anyone who wants to deal with a sincere and motivated agent."
"I received friendly professional service from the agent."
What impressed you about the service you receiv...
"Knowledge of the local market and what I needed to do to get the property I wanted."
Karl Hodgson/Jacky Brock
"Karl looked after me very well...There were a few things that I asked him to do and nothing was any trouble....He fully explained the Auction process as I was bidding from Thailand and even though I was a bit nervous at the beginning ..he made me feel at ease.It was a very smooth sale and settlement.The gift basket given to me when I picked up the key was very much appreciated....such a lovely combination of things.My visitors so far have been very impressed also with Harcourts after I have told them my superb treatment. The service was prompt and efficient at all times and making the auction process so easy for me.From day one when Karl showed me around the house until settlement day... everything was handled with care and attention.I will certainly contact Karl and Jacky for any future real estate deals."
"We contacted Kate Symons when we decided to start looking at properties in the Snells Beach area, about 12 months ago. She has been very helpful since then, showing us many properties which enabled us to narrow down our search. She was always happy to show us through properties in Snells and in Warkworth , even though at that stage we had not sold our home in Auckland and were not really in the position to buy. When we finally sold our home in Auckland ( through Harcourts ) Kate was able to find us the perfect house which met most of our wish list ! We found Kate to be efficient, easy to communicate with, and highly professional in her dealings with us, so we have no hesitation in recommending her ."
Wayne & Pauline
“I have had many real estate experiences over my life, and working with Jodene was the most pleasurable experience I have ever had. This lady has it all, incredibly professional and knows her stuff, honest and a very straight up lady who I found 100% reliable with her facts and information. If she didn't know something, she said so, and she had the information to me within an hour or so at most.
At the same time, as being on to it and professional; she also has one of the kindest and most caring natures I have come across in the industry.
Not once did I ever feel pressured by Jodene in anyway. She made me feel special and as though I was her one and only client (even though I wasn't); her response time to calls or txts was phenomenal, as was her promptness with appointments. Jodene is the best real estate agent I have EVER dealt with, if everyone in the industry was like her, buying and selling would be a pleasure instead of the stressful nightmare it can become.
As well as Jodene I would like to give a big high five to the team at Harcourts in Warkworth. Again I couldn't recommend a better team, they really were a team, and all pitched in and did their best to move my property.
The manager, Emma, was amazing with presenting multiple contracts, and supplying flowers and smelly candles. Amazing experience, and a huge hug and deeply felt gratitude to Jodene.
Call her people - she is one in a million.”
Jeneen Binsted and Margaret Olsen
Hi Margaret and Jeneen, Just a note to say thanks for your great work in marketing our property in Warkworth.
As self-employed Real Estate Auctioneers contracting to Real Estate companies, the placing of our property into the hands of an agency and an auctioneer we had not worked with before was not an easy decision but it was the right one!
The service we received from Margaret, Jeneen and auctioneer Ross was without fault. A quick campaign and sold under the hammer!
We have no hesitation in recommending Margaret and Jeneen to other vendors as they are very honest, capable and professional salespeople.
Thanks again for the great work!
Neil & Raewyn Newman
Finally I have settlement of the Snells Beach rental property 22nd April 2013. This sale is the result of Jacky Brock's hard work and tenacious efforts to secure a sale in what has been in slow and difficult market conditions; not made easy by the tenant still in situ.
Jacky has given me service way and above the agent's responsibilities, helping me with trades people, pest eradication and local services, saving me having to travel from Auckland She is always happy and positive in her approach to the job.
I have every confidence in recommending her as your agent, knowing she will work hard and diligently for you as a vendor.
Lai Chea - Mairangi Bay, Auckland
Hi Geoff, I just wanted to write to say a big thank you for all your efforts…I really do appreciate how much you’ve done for me and also all of the people you have got involved with – every touchpoint has been amazing, efficient and very professional….This day was a big day for my business, the schedule of meetings and the strategic importance of these meetings were almost a bigger deal as the house auction itself. It has required a lot of patience from you as my availability was so limited. I am really thankful for your understanding of this… I missed out today however if you could pass on to all my thanks, including Avalon, Amy and the team at Harcourts Botany (for their help with my signing and scanning the bidding form) that would be great.
Hi Jeneen… I just wanted to take a moment today to thank you properly for all your hard work over the last month in helping us promote and sell our property. Over the last 20 years Tim and I have probably had around 10 experiences of either buying or selling property and I have to say we have never had such a positive experience as we have had this time around - and you have made that difference. We have both found you to be super hard working in terms of meeting with prospective clients and following up with them (and keeping us fully informed on progress). You also worked with us to promote our property in the best possible way - overall it was a mammoth effort given the huge level of interest the property generated. On a personal level I would just like to say how grateful I am to you for making the process as stress free as possible. Your communication style is fantastic - that rare combination of professional, yet extremely down to earth and personal.
Jeneen, once again thank you so much for helping us not only achieve an awesome result but also in supporting us through the process, we very much appreciate it. Please also pass on our thanks and appreciation to Kerry and the rest of the team who came along to support our auction yesterday. It was Mothers Day so we really appreciate everyone interrupting their family day to come along and support us…
Angela & Tim